Below are some of the questions we have commonly received concerning the esthetics, massages, body wraps, scrubs, and our signature Hammam Experience services being offered at Healing Waters Spa. If you have any other questions, please feel free to contact us.

Should I be early for my appointment?

It would be ideal for a client to be at least 15 minutes early for appointments, EX- Facials, Body Treatments or Massage.

How long do I have to wait for my polish to be dry?

We suggest waiting about 10-15 minutes after the application of polish. (If you are wearing closed toed shoes and socks we ask that you wait 15-20 to really allow it to be dry.

How long should my hair be before booking a waxing?

A quarter inch is the ideal waxing length if the hair is longer please trim before your appointment.

How long should I wait between appointments?

Depending on the service it could be anywhere from 4-6 weeks, this is the average wait time between appointments.

Can I claim my services through insurance?

You CAN NOT claim esthetic services through insurance as these are not medical procedures. You CAN claim massage through insurance with our Registered Massage Therapist.

Do you offer direct billing?

We do not offer direct billing to the insurance company. We will provide you with a receipt so you may send it in and will be reimbursed that way.

Do you have parking?

YES! We have complimentary parking for our clients located behind the building!

Do you do couples massage?

No we do not. We’ve only got one massage therapist that works here at a time.