Healing Waters Spa is OPEN!
Please note the following changes in our Policy and Procedure upon re-opening.
- All clients must wear a mask upon entering the spa and while in all common areas. If you do not have a mask, one will be provided to you for a charge of $1.00
- All clients are to arrive no more than 5 minutes prior to their scheduled appointment time
- If another client is being assisted upon your arrival, please wait to enter until they have left the reception area
- All clients must sanitize their hands upon entering the building
- All clients must complete a COVID-19 screening questionnaire upon each attended appointment. You can complete this questionnaire by clicking here
- Please fill out any required forms prior to your arrival including our massage, facial, and general intake forms. You can find each of these forms here
- We are now offering our Signature Hammam treatments and the use of our Private Eucalyptus steam sauna.
If you or anyone you have been in contact with, have been diagnosed with, or express any signs or symptoms of COVID-19 no matter their severity, you MUST cancel your appointment and contact Alberta Health Services. If you report to the spa expressing any signs of illness, no matter how mild, your services will be terminated or refused. Additional guests, outside of legal or required guardians, are not permitted to attend appointments. Whenever possible, please attend your appointment alone. Our complimentary beverage service has been suspended. Please bring your own water bottle along to your appointment and one of our staff members will assist you with re-filling. We have suspended our cancellation policy. You can cancel your appointment at any time leading up to your service time. If you “no show” to your appointment, a fee of $30.00/per missed appointment will be implemented.
***Services such as facials, facial waxing, massage, and body treatments will allow for clients to remove their masks once they are within the treatment room and additional and proper PPE requirements will be adhered to by ALL staff members.
