Healing Waters Spa is OPEN!
Please note the following changes in our Policy and Procedure upon re-opening.
- All clients must wear a mask upon entering the spa and while in all common areas. If you do not have a mask, one will be provided to you for a charge of $1.00
- All clients are to arrive no more than 5 minutes prior to their scheduled appointment time
- If another client is being assisted upon your arrival, please wait outside until they have left the reception area
- All clients must sanitize their hands upon entering the building
- All clients must complete a COVID-19 screening questionnaire upon each attended appointment. You can complete this questionnaire by clicking here
- Please fill out any required forms prior to your arrival including our massage, facial, general intake forms. You can find each of these forms here
- Service amendments: Please note that we are currently NOT offering our Signature Hammam Treatment or appointments for the use of our Private Eucalyptus Steam Room. Due to the nature of transmission of COVID-19, we cannot condone the use of our steam room. We have temporarily removed both of these treatments from our service menu and they are unavailable to request online.
If you or anyone you have been in contact with, have been diagnosed with or express any signs or symptoms of COVID-19 no matter their severity, you MUST cancel your appointment and contact Alberta Health Services. If you report to the spa expressing any signs of illness, no matter how mild, your services will be terminated or refused. Additional guests, outside of legal or required guardians, are not permitted to attend appointments. Whenever possible, please attend your appointment alone. Complimentary beverage service has been suspended. Please bring your own water bottle along to your appointment and one of our staff members will assist you with re-filling. We have suspended our cancellation policy. You can cancel your appointment at any time leading up to your service time. If you “no show” to your appointment, a fee of $30.00/per missed appointment will be implemented.
***Services such as facials, facial waxing, massage and body treatments will allow for clients to remove their masks once they are within the treatment room and proper PPE requirements will be adhered to by ALL staff members.
